Do I have to change email addresses or my mail app?
No. Addresses stay the same, and Outlook, Thunderbird and phone mail keep working. Only the password stored in the app changes: instead of the mailbox password it holds a password for that one device.
What if an employee loses their phone?
They sign in with one of the backup codes received at activation and connect a new phone. If the codes are gone too, the company administrator sends a new invitation.
Is a special app required?
On the Silver plan any code app will do, for example Google Authenticator or Microsoft Authenticator. Gold and Platinum use the Postavik app for Android and iPhone.
Can the administrator see employees' passwords?
No. The employee sets the password and nobody else knows it. The administrator can send an invitation or block a mailbox, but cannot set someone else's password.
How is this different from two-step verification in Gmail or Microsoft 365?
The principle is similar, but Postavik works for mail in your own domain on our server, and every mail app has a separate password that you revoke without touching the others.
Where is the mail hosted?
On idea4me servers in the European Union. Mailboxes are not handed to outside services.
How much does it cost?
It depends on the number of mailboxes and how many people need Gold or Platinum. Book a call and we will prepare a quote.